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How to Respond to Google & Facebook Reviews using Localyser

How to Respond to Google & Facebook Reviews using Localyser

You can reply to Google and Facebook reviews directly from your Localyser dashboard.

No need to open external sites. This guide explains how to use the direct response feature for quick and efficient review management.

💬 Replying to a Review

  1. Click "Reply"
    Go to the review you’d like to respond to and click the Reply button.

     

  2. Choose a Category and Language
    Select the appropriate category and language for your reply.
    This helps organize your responses and makes it easier to filter reviews later.

     

  3. Write or Select a Response

    • Use a pre-written template and customize it if needed

    • Or write a custom reply based on the review

    • 🔥 Premium users: You can also generate a response using ChatGPT
      Learn more about ChatGPT responses

       

  4. Post Directly
    Click Post directly to send your response straight to Google or Facebook. It will appear publicly on the review.

Click "Reply"
Go to the review you’d like to respond to and click the Reply button.

Choose a Category and Language
Select the appropriate category and language for your reply.
This helps organize your responses and makes it easier to filter reviews later.

Write or Select a Response

  • Use a pre-written template and customize it if needed

Use a pre-written template and customize it if needed

  • Or write a custom reply based on the review

Or write a custom reply based on the review

🔥 Premium users: You can also generate a response using ChatGPT
Learn more about ChatGPT responses

Post Directly
Click Post directly to send your response straight to Google or Facebook. It will appear publicly on the review.

✏️ Updating Your Response

If a reviewer updates their comment, you can:

  • Click on Show Response under the review

  • Edit your original reply

  • Save your updated response

Click on Show Response under the review

Edit your original reply

Save your updated response

This helps you stay engaged and up to date with your customers’ feedback.

If you cannot respond to Google reviews check this guide